Camera Kings Reviews and Complaints

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Camera Kings Reviews

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    Worst customers service ever! ordered a Sony A850. The website said it was in stock. I needed it right away so I paid for the fastest shipping. They had me call in to confirm order and tried to sell me a bunch of other crap like batteries, a warranty etc. I wasnt buying into it. I said no to the other products, everything was fine and dandy, they told me I would get my camera right away. About an hour later, I got an email stating that my order had been canceled as requested, but I had not canceled my order! I called back, no answer and sent them an email, no reply. Called the next day... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
  • Scammers...RUNNNNN

    Scam Artist! I bought a camera thru paypal and after a few days of no email confromation a salemens called me while I was driving down the road. He tried and tried to sell me a stupid 3rd party warranty (never). Then he went to upselling related items . I fell for the upgraded battery that would be half price with camera purchase. This made the good deal on camera go away and opened up my credit card to them abusing it . They then charged shipping (was suppose to be free) and a battery i could get anywhere for 25.00 they charged over 100.00 . They were suppose to send email of new pricing... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    boojswah's Picture   boojswah    0 Comments   Comments
  • Dont do IT

    Sketchy service with great prices. I called in my order and ask right away if the item i was wanting was in stock(canon 7d). The seller Ronald Ex: 234 said infact it was, when infact it wasn't. So i placed my order over the phone with him on a Friday, he stated if would ship out on that Monday...Perfect!!!! so i thought. So Monday night comes and still no confirmation email Hmmmmm??? I call tuesday afternoon and a young man states it will ship right away so i said ok thats fine. Wednesday rolls around and still no Email confirmation, so i call again and talk to another gentleman who... More...
    cricketman72's Picture   cricketman72    0 Comments   Comments
  • Camera Purchase

    I had a very bad experience with Camera Kings. After placing an order for a Leica camera, I got a confirmation. A few days, I checked the shipping status on their web site and it appears I had to call a number and extension to verify credit card info. Called the number but only got an answering machince. Left a return number but no one called back. Finally after many trys and days later, I got the person on line, it was minor details but the guy was rude. because of his attitude, I asked I can cancel the order. I immediately went to Amonzon to order the same item. Although I paid... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    lifamily's Picture   lifamily    0 Comments   Comments
  • Camera Kings - SCAM BE CAREFUL

    This online camera retailer basically uses bait & switch tactics and will sell you extremely over-priced accessories (memory cards). My father bought a D7000 from this site which advertises a "Free Shipping Promotion." If you go to the "About" page on the website, it will tell you that "handling and insurance charges" are not included in the free shipping promotion. And so, my father was hit with a $95 insurance and handling charge when it was advertised as free shipping. Additionally, my father received a call from their salesperson a few days after he... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    lilaznpunk6i's Picture   lilaznpunk6i    0 Comments   Comments
  • Camera Kings lack of service

    Ordered the camera, they sent their email saying they HAD to talk to me before processing (opportunity to up-sell their add on junk and service agreement – Note: they already processed the payment) I declined said I needed just the camera. waited 10 days and nothing... no tracking number, no acknowledgment of order/sale etc. Called waited on hold for ever and then was told it was out of stock and they did not know when they would have the camera to ship "maybe a week." They took my money right away. A reputable company takes the money when they ship, not at time of order.... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    frodo123456's Picture   frodo123456    0 Comments   Comments
  • Return Policy Look Out!!

    Hi This Camera Co has a un published return policy of 15%. Even during the Holidays. They charge you shipping both ways. They charge you insurance both ways when UPS says there is only standard insurance. Even when UPS pays the return fees to send refused unopened package back!!. IF YOUR REFUSE DELIVERY YOU CAN NOT GET YOUR MONEY BACK WITH OUT 15% FEE. THEY TELL YOU THAT YOU WILL NOT GET ANY OF YOUR MONEY BACK IF YOU DO NOT AGREE TO THE 15%!!!!! Call and write your local Dist. Attorney and have them open a file. Also call your local consumer protection agency. More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    ddss's Picture   ddss    0 Comments   Comments
  • Bait & Switch

    I learned something today, read the reviews of an online company BEFROE you buy. I purchased a Canon 7D Body Only from Camera Kings....yse a day later the dude called and upsold me some junk, yes junk. Most important, I did receive my package the next day as promised however the camera was in an opened box that read 'EOS 7D EF-S 1- - 135 IS KIT'. Wow, I only ordered the body so I opened the box and they had removed the lenes....well trying to get them on the phone is n ot an easy task. They were closed Saturday, that should have clued me in and today Sunday I was told I needed to... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Tasco's Picture   Tasco    1 Comments   Comments
  • Be careful!

    I was very exited for the really good prices they had for a Sony camcorder. After reading several reviews about how Camera Kings do business, I decided to contact them by phone but noone would answer it, so I sent then an email to confirm their prices, the "free" shipping and "free" gifts and that I was interested in purchasing a $3670.00 camcorder. They never called me back to the # I gave them or even reply the email to sell the camcorder that it is adverised eveywhere for $3,999.00. So, I decided to pay the higher price and believe the complaints that they hide... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    lucho's Picture   lucho    0 Comments   Comments
  • Great to buy from

    I just purchased a SONY HDR-CX550V from them. I placed my order by phone. The salesman was friendly and knowledgable. He did try to sell me a larger battery, memory, and an extended warranty. Best Buy does the exact same thing. The extended warranty is a MACK warranty, which is one of the best in the industry. The camera arrived in a week. I received an unopened US model, so no complaints there. I almost forgot, even though the shipping was free, there was an insurance/handling fee (the website did make mention of this). Even with that fee, they were still cheaper than... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    MoPower's Picture   MoPower    0 Comments   Comments
  • poor service

    A week ago I place an order for a Canon Camera, I got the phone call to upsell me. I told them that i was not need anything and the young man told me that my order would be shipped out in a few days that it was over at the wearhouse i still have not gotten a traking number when i called again they told that with the christmas rush it would take a another day well a week later still no traking number. I got fooled by price dont let this happen to you More...
    oncefooled's Picture   oncefooled    0 Comments   Comments

    I had to shoot set up for a short and I needed an additional camera. On Tuesday I tried to locate the cheapest Canon 7D that I could find. I stumbled across Camera Kings and placed an order for the camera and 2 sets of glass (17-85 and 70-300). The savings were about $600. I overnighted the package because principal was starting this friday! After I placed the order, I immediately got an email confirmation but I went online and began to read the negative reviews. On wednesday, I contacted Camera Kings and spoke with Michael, a salesman. He was courteous and direct in reviewing my... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    Silentedge's Picture   Silentedge    1 Comments   Comments
  • Not reputable

    This has been the worst experience I have ever had with a retailer. I ordered a Nikon D5000 for my daughter and as other reviews report, received a phone call resulting in buying extra items, including an extended warranty. I was assured that the extended warranty was through Nikon. Then I read some of the reviews posted online, and decided I was no longer comfortable with the transaction. I called to cancel. First, Camerakings refused to cancel the order, claiming that it had already shipped--although the next day when I finally got a tracking number, UPS said it hadn't started the... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    Cinder's Picture   Cinder    0 Comments   Comments
  • Great Service

    I was initially hesitant on buying from camerakings after seeing all the negative reviews. But with the free shipping and free accessory along with a great price deal on the sony dsc hx1 camera I just couldn't resist buying. I bought the camera 2 months back and paid by paypal. I got my package within 10 days and the free lens cleaning kit was apt along with the camera bag and a cute little tripod whichh i can place on my table while taking the video of my baby. I am completely satisfied with their service and even the customer service person was really helpful and patient despite my... More...
    (Delivery Services)

    This is the first time in my life that I have written a review because quite honestly, most of the businesses I have frequented online are well known and reputable so there is never a problem. This is absolutely NOT the case with Camera Kings. I ordered a Sony DSLR Alpha 500 camera with both 55mm and 200mm lenses. Ordering process online was smooth and I received an email confirming the order. Next day, I receive a call and an email that I need to contact Camera Kings customer service so that they can confirm my order. I also thought this was impressive. Everything went down from... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    shaggyfu22's Picture   shaggyfu22    1 Comments   Comments
  • Camera Kings Double Thumbs Down

    I do NOT recommend anyone buying from camerakings. I ordered a product on Friday...They called me that day to confirm the order, which I thought was pretty good but a little odd. A sales guy continued to try and sell me add on products that I didn't need and told me my product would ship that day. Called customer service on Tuesday as I had no updated shipping info... You can't get thru to the customer service number, so I selected the sales option and got right thru. Talked to the same exact guy, he confirmed my order told me it would ship that night. nothing. Called... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    npiergallini's Picture   npiergallini    0 Comments   Comments
  • Purchase DSLR

    I purchase a bare bones Sony Alpha 550 from Camera King because of their price. A telephone call from them the next day convinced me that I needed many other Items. As it turns out most of these items were not needed and overpriced compared to other sources. So if you find a bargin don't be sold additional items by Camera King because they will be overpriced or not needed. You may also check out their return policy. More...
    bob2023's Picture   bob2023    0 Comments   Comments
  • Camera Kings Experience

    Exceptional Service and Price. I placed an order knowing the were closed for holidays untill April 1st. On april 1st I received Notice of Shipment complete with a tracking number I clicked on the tracking number and saw that it was out the door and on it way to me. It arrived within the prescribed time. The free gifts that came with my order were what I expected with one exception. The camera bag they sent me far exceded what I was expecting. I ordered online as a guest and payed with my Pay Pal account and NEVER received any annnoying emails or upsell calls I saw others complaining about.... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    mikew19544's Picture   mikew19544    0 Comments   Comments
  • Stay Away

    Purchased a Nikon lens and got the phone call to pressure me into buying more expensive filters. They also trying to add on handling and insurance which was NOT on their website. I said I wanted to cancel the order so he didn't charge me. But, I did get overcharged for Bower filter set (89.99) and he charge me another $10.00 because he said the price of the lens went up since my order. The old "bail and switch." I did get my Nikon lens/filters the next day, but certainly not at the price I thought I would pay for. Stay with a reliable stores. Will never shop with them... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    buffybuffy's Picture   buffybuffy    0 Comments   Comments
  • Never shop here!

    I ordered a Sony TX1 and authorized a payment of $309 on my credit card. A sales person called me the next day to try and sell me a battery and memory card. I told him I did not want either. He was extremely aggresive and pushy and I realized later went ahead and ordered the charger for me!! I called them when I noticed my credit card was billed $ 348 instead of $ 309 . They told me I ordered it and they have shipped it to me..I told them I never ordered an extra battery and have no need for it. They told me I would have to either refuse the entire order or send them back the battery... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    natasha161's Picture   natasha161    1 Comments   Comments
  • Bunch of Liars!

    I hate to be harsh but I find that the salespeople are LIARS. Here is my experience: I wanted a camera to take with me for Thanksgiving weekend. I ordered the camera Thurs before the week of Thanksgiving. The website stating that orders will go out withing 1 to 2 business days - IS A LIE! My order never went out. Instead by MONDAY I receive an e-mail asking me to call them up to "verify" my order. What this is, is a chance for them to pressure sell you additional stuff for your camera. It is now MONDAY and Thanksgiving is only 3days away. I ask the salesperson (after saying... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    arnold3k's Picture   arnold3k    0 Comments   Comments
  • Unorthodox practices

    I ordered a digital camera online using Yahoo Shopping. This company offered the lowest price, so I purchased. There was no eMail order confirmation, only a number provided. I phone them first thing in the morning to confirm the order had been received. They confirmed it and launched into a marketing spiel trying to sell me batteries, memory card and extended warranty, all of which I declined. If I had not phoned them I am not confident they would have processed my order immediately. More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    ShaunM's Picture   ShaunM    1 Comments   Comments

Camera Kings Reviews By Product

Camera Kings Comments

camerakingscouk says: (7 years ago)
Please do not confuse with similar named sites such as or ! they are not affiliated with them in any way, they just have similar names.

totallysatisfied says: (8 years ago)
Seeing all the negative review i was initially hesitant to buy. But the deal for camera sony dsc hx1 was very tempting. I bought the camera 2 months back and paid by paypal. I had a complementary lens cleaning kit with a camera bag and a rather small tripod which turned out to be great at home while taking my baby's pictures. The camera arrived exactly within 10 days and it was free shipping. the customer service person was also very friendly and patient despite my several calls due to paranoia. I have to give 5 stars for their service and complementary package along with the free shipping. Great service...really really satisfied.

slawa082 says: (8 years ago)
Camera Kings = Kings of LYING and CHEATING! The worst online purchasing experience EVER!
Avoid CameraKings by all means, they're LIARs and CHEATERs!
There is a good reason why BBB (Better Business Bureau) Rating is F (the worst) due to numerous issues including legal actions. Before deciding to buy read other reviews (especially negative ones, I suspect most of the positive are written by CameraKings associates).
I was stupid and naive enough not to check reviews before ordering Canon EOS-50D from these guys just before the Labor Day. Summary of my experience:
• They made me buy more staff than I originally ordered
• I’ve ended up paying ~$150 more than I would do with trusted source for the same thing
• The camera came in “OPEN BOX” condition”
• They didn’t send me an itemized receipt even after I insisted on it.
• The receipt was just list of thing that I’ve ordered with no price indicated.
• “Expedited delivery” was ~7 business days (I’ve placed the order Sep-2 and received it Sep-14)
• The sales guy promised “6-year” warranty, I got only “5-year” (which is the same thing, just proof that they’re LIARs)
• “FREE” staff is junk: tri-pod, camera bag are useless.
I was attracted by the lowest price I could find. So here is the saga:
I’ve placed the order for the camera and kit lens, however the next day I’m receiving an E-mail saying I should call the customer service to “confirm the order”. I call customer service, the sales guy makes me buy additional warranty, extra battery and memory card. The camera and the lens was ~$1000, the 5 year warranty was promised to be $100 and the guy said they have the lowest price guarantee for the battery and 4Gb memory card. He calculates total and it’s “JUST” 1345.99 according to his math (which I didn’t check), then he says I could buy a package for just $4 extra (so it’s 1349.99). I didn’t do the math and confirmed the order. If I did research online I could buy a similar kit for ~$1150. It was shipped only ~1.5days later, no itemized receipt was sent. The camera came in an “OPEN BOX” condition, I suspect some things are not working properly.
So it’s my worst online shopping experience and I learnt some lessons, the most important is: “STAY AWAY FROM CAMERAKINGS!!!”.

npiergallini says: (8 years ago)
I do NOT recommend anyone buying from camerakings. I ordered a product on Friday...They called me that day to confirm the order, which I thought was pretty good but a little odd. A sales guy continued to try and sell me add on products that I didn't need and told me my product would ship that day. Called customer service on Tuesday as I had no updated shipping info... You can't get thru to the customer service number, so I selected the sales option and got right thru. Talked to the same exact guy, he confirmed my order told me it would ship that night. nothing. Called Wednesday...talked to the same guy...confirmed order and told me it would absolutely ship Wed night. nothing. Now I'm going to cancel my order and either have one rush shipped from a different online store or buy on in-store so I can have it for my vacation. I'd recommend removing them from your store lists.

CosmopolitanShopper says: (9 years ago)
This company has unethical selling and promotion practices. Take note of the absence of a BBB logo in their website, got gipped buying an AV receiver from them.

camera12 says: (9 years ago)
The customer service is terrible,and it gets even worse at a managment level. They gave us incorrect information on the camera, which is what persuaded us to buy the camera and now we are stuck with a very expensive camera that does not fit our needs and was a waste of money. They are very rude and do not care about resolving any issues

CameraJoke says: (9 years ago)
My overall experience with Camera Kings was okay but no were near good. I was able to purchase my Canon EOS 7D from them at a time when it was not available at any other retailers. The sales rep was helpful and somewhat knowledgeable but did take advantage of me and my haste to get this camera. He sold me a CF memory card made by Digital Extreme Ultra High speed error free CF memory card (new company with no reviews)I wanted to purchase a Sandisk UDMA card but he told me up and down this was a better card. He also sold me an extra battery that he said was a canon battery but in fact was a third party, the battery works but does not have the chip in it so the camera does not recognize it. So the sales reps are encouraged to sell no name third party junk to their customers. Probably becouse they make more money. The canon camera box arrived with a large dent/smashed in corner. I did not think much of it because Canon packages very well inside their box. The camera does work great and I love the 7D and Canon for the mattter. Speaking of inside the box it was missing the user guide and booklets/dvds that were supposed to come with it. I think someone in their warehouse stole them out to sell on Ebay or something. I had to call them and have them order me one from canon. CS was good about doing this and did not charge me but it did take a few weeks to get it. So long story short, the sales reps use deceitful sales tactics and offer you crappy third party accessories, but their customer service is very helpful and the delivery time of the product was fast but not accurate they forgot to send my carry case with the order. Again customer service was good about resolving this and sent me out a better bag then the one I purchased to make up for it. Stay away from packaged deals (leasoned learned)
My rating for them would be a 3 out of 10
If I had to do it again I would buy from B&H photo I have never had any problems with them and they have been in business a lot longer. So my advice never buy anything from Camera Kings becouse they are probably going to be out of business just like so many other fly by night online retailers out of New York.

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