Camera Kings Complaint

Camera Kings Complaint

ADVERTISEMENT

Bunch of Liars! - Sony Cybershot


I hate to be harsh but I find that the salespeople are LIARS. Here is my experience: I wanted a camera to take with me for Thanksgiving weekend. I ordered the camera Thurs before the week of Thanksgiving. The website stating that orders will go out withing 1 to 2 business days - IS A LIE! My order never went out. Instead by MONDAY I receive an e-mail asking me to call them up to "verify" my order. What this is, is a chance for them to pressure sell you additional stuff for your camera. It is now MONDAY and Thanksgiving is only 3days away. I ask the salesperson (after saying "no" to what they want to sell), what is best the shipping method to get the product GUARANTEED by Wed. He said he'll expedite the shipping and GUARANTEED ME DELIVERY BY WEDNESDAY. He told me this guarantee TWICE. Wednesday comes along and no delivery. I called and spoke to a different salesperson whose first comment on my order was, "It hasn't been shipped yet" and ".. it will ship tomorrow." Meaning Thanksgiving day. When i got upset and said I requested expedited shipping, he CHANGED his tune. Told me there's an expedited shipping and it would've gone out Mon or Tues. When I told him I haven't received it yet he said I may get it Friday. AGAIN - THIS PERSON IS A LIAR. He lied because it WAS NOT SHIPPED AT ALL. I checked my credit card and saw no charges yet. I told him to cancel the order - which he did not - ANOTHER LIE. Friday I called the customer service to complain about this and they told me the item "Has NOT SHIPPED yet and will ship that day FRIDAY or MONDAY. Now this is their EXPEDITED shipping of 1 to 2 business days which I requested Monday on an order I made thursday the week before. A 7-10 day shipping now. I asked the order to be canceled and bought the camera at a local store. Yes, I paid more but save yourself the headache and lies and buy at a trusted local store. I read other reveiws of Camera Kings and found customers who ran into the same problem. I will not buy from this store again because of such business practice and lies. AN honest answer would've been better than to lie to a customer. BEWARE!!


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Camera Kings
SUBMIT a ticket
for Camera Kings
WATCH videos
for Camera Kings
More Camera Kings Reviews and Complaints MORE reviews and complaints
for Camera Kings

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Camera Kings reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team